Privacy policy

Who we are

Heaven & Alvarez LLC (“we”, “us”) is a CPA firm at 4720 Peachtree Industrial Blvd, Suite 201, Norcross, GA 30071. We operate this website at www.heavencpa.com.

Information you give us

When you call, email or send a message through our contact form, we receive the details you choose to share, such as your name, email address, phone number and message. We use them only to reply to you and to provide the services you ask about.

Our contact form opens your own email app with your message ready to send, so your message reaches us by email.

Please don’t send Social Security numbers, bank details or tax documents by email or through the contact form. Existing clients should use our secure client portal.

Information collected automatically

Like most websites, our web server may record technical details such as your IP address, browser type, the pages you visit and the time of your visit. We use this to keep the site secure and working properly.

We use cookies and similar browser storage as described in our Cookie Policy, where you can also change your cookie settings.

Our commitment to clients

As a CPA firm, we collect nonpublic personal information about clients from:

• information you give us on engagement forms, tax organizers, worksheets and other documents;
• information about your transactions with us and with others;
• information we may receive from a consumer reporting agency.

We do not disclose nonpublic personal information about current or former clients to anyone, except as permitted by law. Only the people in our firm who need this information to serve you can access it. We maintain physical, electronic and procedural safeguards designed to protect it, in line with federal requirements such as the Gramm-Leach-Bliley Act.

Third-party services

Some features are provided by other companies with their own privacy policies: our client portal, online invoice payments, the map on our Contact page, and our Facebook and LinkedIn pages. When you use those services, their policies apply.

How we protect information

We use reasonable measures to protect personal information. No method of sending or storing information online is completely secure, so we can’t guarantee absolute security.

Children’s privacy

This website is not directed to children under 18, and we do not knowingly collect personal information from them through the site.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Questions about this policy? Call (770) 849-0078 or email info@heavencpa.com.